Shipping policy
1. Processing Time:
All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed the next business day.
2. Shipping Methods & Delivery Time:
We offer reliable shipping services to ensure your order reaches you safely:
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Standard Shipping: 3-7 business days
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Express Shipping: 1-3 business days
Delivery times may vary depending on your location and local postal services.
3. Shipping Charges:
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Shipping fees are calculated at checkout based on your location and selected shipping method.
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Free shipping is available on orders above [insert amount].
4. Order Tracking:
Once your order is shipped, you will receive a tracking number via email or WhatsApp to track your orderβs progress.
5. International Shipping: (if applicable)
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International shipping rates vary depending on the destination.
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Customs fees or import duties may apply, which are the responsibility of the customer.
6. Lost or Damaged Items:
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In case your order is lost or damaged during shipping, please contact us within 7 days of delivery.
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We will work with the shipping company to resolve the issue and, if needed, offer a replacement or refund.
7. Changes or Cancellations:
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Orders can be changed or canceled within 24 hours of placing the order.
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Once the order is shipped, it cannot be canceled.